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Visitor
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1 Message
Thursday, April 16th, 2026 3:34 AM
My internet hasn't been working all day.
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Expert
117.4K Messages
2 days ago
First. Check here for info about any possible wide area outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Official Employee
90 Messages
5 hours ago
Hi @user_f6z5wo, I see from our amazing Xfinity Forums Expert @EG gave some helpful suggestions and articles to assist with your internet issue. Did you try any of the information given?
EG
Expert
•
117.4K Messages
2 days ago
First. Check here for info about any possible wide area outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityMelinda
Official Employee
•
90 Messages
5 hours ago
Hi @user_f6z5wo, I see from our amazing Xfinity Forums Expert @EG gave some helpful suggestions and articles to assist with your internet issue. Did you try any of the information given?
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