user_92mwxs Thank you so much for stopping in for help with your internet not working. I always recommend starting with checking for an interruption using our Xfinity Status Center or the Xfinity app. If there is no alert and you are still having the issue, you can check with the Xfinity Assistant by starting troubleshooting in the Xfinity app. I would also be happy to check on your connection; if you are still having issues, let us know.
EG
Expert
•
117.2K Messages
1 year ago
First. Check here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
0
0
XfinityAmandaB
Official Employee
•
3K Messages
1 year ago
0
0
EG
Expert
•
117.2K Messages
1 year ago
Darn echoes....
@user_92mwxs
Did you get the chance to see if there was any outage info at that site or in the app ?
0
0