Sorry for the inconvenience have you attempted any troubleshooting using the Xfinity App? The app is great for reporting any service area wide interruptions and connection issues you are having. You can download the app here . For further assistance please provide the community more details about your experience.
XfinityThomasC
Official Employee
•
2.4K Messages
4 days ago
Hello, @user_2xwdiw
Sorry for the inconvenience have you attempted any troubleshooting using the Xfinity App? The app is great for reporting any service area wide interruptions and connection issues you are having. You can download the app here . For further assistance please provide the community more details about your experience.
0
0
EG
Expert
•
109.5K Messages
4 days ago
First. Check here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
0
0