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Saturday, March 1st, 2025 5:01 PM

Internet not working

Internet not working 

Expert

 • 

109.7K Messages

1 month ago

First. Check here for official info on any possible local outages;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use the Xfinity App: https://www.xfinity.com/apps 

Official Employee

 • 

1.4K Messages

1 month ago

Hello, user_tomihm, I wanted to follow up to see if you were still experiencing concerns with your internet services.

Expert

 • 

109.7K Messages

1 month ago

@user_tomihm 

Were you able to find any outage info on that site or in the app?

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