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Saturday, March 1st, 2025 5:01 PM
Internet not working
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Expert
•
109.7K Messages
1 month ago
First. Check here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
Official Employee
1.4K Messages
Hello, user_tomihm, I wanted to follow up to see if you were still experiencing concerns with your internet services.
@user_tomihm
Were you able to find any outage info on that site or in the app?
EG
Expert
•
109.7K Messages
1 month ago
First. Check here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
0
0
XfinityMarcus
Official Employee
•
1.4K Messages
1 month ago
Hello, user_tomihm, I wanted to follow up to see if you were still experiencing concerns with your internet services.
0
0
EG
Expert
•
109.7K Messages
1 month ago
@user_tomihm
Were you able to find any outage info on that site or in the app?
0
0