@user_k1p97x Welcome to our community forum! Thank you for reaching out so we can make sure your Xfinity internet is exceeding expectations :). We're a team of experts dedicated to addressing all your questions and concerns and we'll work alongside you to advocate for the best possible resolution.
I'll suggest some "steps"...... Most average readers here are not technically inclined...... And it's not automatically the customer's job to fix your service........
XfinityEmilyB
Official Employee
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1.7K Messages
11 days ago
@user_k1p97x Welcome to our community forum! Thank you for reaching out so we can make sure your Xfinity internet is exceeding expectations :). We're a team of experts dedicated to addressing all your questions and concerns and we'll work alongside you to advocate for the best possible resolution.
What troubleshooting steps have you tried so far?
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EG
Expert
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106.6K Messages
11 days ago
@XfinityEmilyB @user_k1p97x
I'll suggest some "steps"...... Most average readers here are not technically inclined...... And it's not automatically the customer's job to fix your service........
Please start here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
(edited)
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