Visitor

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1 Message

Monday, August 4th, 2025

Internet not workin

Internet not working. No one to talk too? Chat assist not helpful? Annoyed

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Expert

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112.9K Messages

22 days ago

First. Check their site for official info on any local outages here;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

Official Employee

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1K Messages

21 days ago

@user_c3img2 Thanks for adding a post to the community. We can help here. What troubleshooting has been done to the connection? Have you checked to see if there are any service interruptions? 

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