1 Message

Thu, Sep 16, 2021 2:20 AM

Internet not activating

Just setup new service and picked up modem/router today.  Through the Xfinity app, I began the activation process.  Attempted for over an hour the 1st time unsuccessfully.  Currently trying again and has been going for 45 minutes with nothing working.  Unable to do anything until it finally gives up trying to activate.




89.8K Messages

1 m ago

Give this automated device activation line a shot: 1-855-652-3446. 

Here's another method;


Official Employee


3K Messages

1 m ago

Hello, @Kevin159! Thanks for reaching out to us here on the Xfinity Forums for support.

I see it has been a few days since you posted and we wanted to check in quickly to see if you were able to get your internet activated or if you are still in need of a hand? 

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