Purplemud's profile

New Poster

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1 Message

Wed, Sep 30, 2020 5:00 AM

Internet modem restarts for no reason

I've never had an issue with xfinity for years until now. Last night my modem started restarting for no reason every hour or couple of hours I've done research and found many other people are having this problem. Xfinity please get you stuff together.

Responses

BruceW

Gold Problem Solver

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22.3K Messages

7 m ago

Please see Internet Troubleshooting Tips. If you still need help, please post your modem or gateway's model number and signal information, especially:

  • downstream power levels and SNR
  • upstream power levels
  • error log.

 

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