SRRCE3's profile

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Wed, Oct 7, 2020 12:00 PM

Internet modem replacement

Monday, we were given at the Xfinity Store a new modem, because our was outdated.  I reviewed your instructions on my phone and did everything instructed.  But when it came to change the COAX cable, our old one is in the wall and can't be removed.  How do I replace the old modem



Diamond Problem Solver


25.9K Messages

7 m ago

If there’s nothing wrong with the coax, just use the one that’s there, you don’t HAVE to change it

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