Visitor
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2 Messages
Internet keeps going off
Why does my internet keep going on and off on and off on and off between 8:00 and 1:00 a.m. It's getting annoying I pay good money for this I'm getting sick and tired of it disconnecting and connecting disconnecting and connecting
XfinityNatalie
Official Employee
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159 Messages
9 days ago
Hi there user_jyrlui! Thanks for taking the time to reach out to our XFINITY Community Forum. Working from home myself, I completely understand the importance of having a strong connection during all hours of the day. Rest assured, you have reached the right place for assistance! Could you please check if you are seeing the power light from the modem on white solid or any irregular blinking?
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