Visitor

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1 Message

09/20/2026 11:08 PM

Internet Keeps Dropping

My internet connection keeps dropping. Now it won’t connect at all when I enter my log in info. This is ridiculous for service interruption. I am extremely upset by it.

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Official Employee

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1.5K Messages

15 hours ago

Thank you for reaching out to the Xfinity Community Forum @user_09wwuk. Are you still having issues connecting today, I want to make sure you're up and running. Also, just to check, was there an active service interruption showing on your Xfinity app at the time the connection was dropping?

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