@user_m8kdlp Have you gotten a chance to check out this awesome troubleshooting tips post by one of our awesome community experts? Let us know what troubleshooting steps you've taken from your end and if you're still experiencing the connection issue.
EG
Expert
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117K Messages
1 month ago
First. When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityBradM
Official Employee
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1.3K Messages
1 month ago
@user_m8kdlp Have you gotten a chance to check out this awesome troubleshooting tips post by one of our awesome community experts? Let us know what troubleshooting steps you've taken from your end and if you're still experiencing the connection issue.
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EG
Expert
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117K Messages
1 month ago
@user_m8kdlp
Were you able to find any outage info on that site or in the app ?
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user_e8c319
Visitor
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2 Messages
9 hours ago
My wifi went out every hour. Learned it was my wifi light bulbs. Linkin matter. Maybe something like that
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