@user_m8kdlp Have you gotten a chance to check out this awesome troubleshooting tips post by one of our awesome community experts? Let us know what troubleshooting steps you've taken from your end and if you're still experiencing the connection issue.
EG
Expert
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116.6K Messages
27 days ago
First. When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityBradM
Official Employee
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1.2K Messages
25 days ago
@user_m8kdlp Have you gotten a chance to check out this awesome troubleshooting tips post by one of our awesome community experts? Let us know what troubleshooting steps you've taken from your end and if you're still experiencing the connection issue.
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EG
Expert
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116.6K Messages
25 days ago
@user_m8kdlp
Were you able to find any outage info on that site or in the app ?
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