gemini683's profile

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Sun, Apr 19, 2020 10:00 AM

Internet keeps dropping every day

I’ve been having an issue where my internet drops at least 2 times a day and I keep having to restart the modem. I’ve had the modem replaced twice and the tech even came out to bury the cable line but I still have the same issue and it’s be going on for some time now. Is there anything else that can be done?





86.6K Messages

1 y ago

What do the modem's signal stats look like ? Try getting them here or here

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?

Is this a WiFi connection ?

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