Mon, Jun 15, 2020 11:00 AM
My internet keeps dropping and re-connecting. I am using a SB6190 modem. Hoping someone can look at my logs and tell me what to try to fix it. Thanks.
1 y ago
Can't see your pics. Since you are a new poster, they need to be approved by a Forum Admin. That could take some time. In the interim, you could try hosting them at one of those free third-party pic hosting sites like Imgur or Photobucket and post the link to them here.
Or copy all of the text of the status page and paste it into the body of your next post here.
Here is the text from my modem
The downstreamstream power is high. It may be overloading the front end tuner of the modem. That can cause random disconnects, spontaneous re-booting of the modem, speed, packet loss, and latency problems.
I would try using a 6dB attenuator pad like this one to knock it down in to being in spec;
No guarantees that this is the definite fix. YMMV. Good luck !