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Internet keeps dropping and reconnecting, as well as lagging.
I use a desktop computer at my home and its connected to the nearby router by ethernet, ever since I got this modem the internet will cut out at random times in the day for anywhere from 1-5 minutes or spike in lag several times a minute. The equipment I'm using is what was provided by Xfinity, and I have had technicians out three times to replace the wiring and router itself so all of it is brand new and should be working.
I checked my event logs and saw this:
| [OneWifi][7617]: Wifi VAP is set to down | 2026/6/19 11:42:28 | Notice |
| [OneWifi][7617]: WiFi radio radio2 is set to UP | 2026/6/19 11:42:28 | Notice |
| [OneWifi][7617]: Wifi VAP is set to down | 2026/6/19 11:42:27 | Notice |
| [OneWifi][7617]: WiFi radio radio1 is set to UP | 2026/6/19 11:42:27 | Notice |
| [OneWifi][7617]: WiFi radio radio3 is set to UP | 2026/6/19 11:39:08 | Notice |
| [OneWifi][7617]: KeyPassphrase Changed | 2026/6/19 11:39:06 | Notice |
| [OneWifi][7617]: WiFi radio radio3 is set to UP | 2026/6/19 11:39:06 | Notice |
| [OneWifi][7617]: WiFi radio radio2 is set to UP | 2026/6/19 11:39:04 | Notice |
| [OneWifi][7617]: Wifi VAP is set to down | 2026/6/19 11:39:01 | Notice |
| [OneWifi][7617]: WiFi radio radio1 is set to UP | 2026/6/19 11:39:01 | Notice |
| [OneWifi][7617]: WiFi radio radio2 is set to UP | 2026/6/19 11:38:57 | Notice |
| [OneWifi][7617]: Wifi VAP is set to down | 2026/6/19 11:38:55 | Notice |
| [OneWifi][7617]: WiFi radio radio1 is set to UP | 2026/6/19 11:38:55 | Notice |
| [OneWifi][7617]: Wifi VAP Changed to UP | 2026/6/19 11:38:53 | Notice |
| [OneWifi][7617]: WiFi radio radio2 is set to UP | 2026/6/19 11:38:53 | Notice |
| [OneWifi][7617]: Wifi VAP Changed to UP | 2026/6/19 11:38:51 | Notice |
| [OneWifi][7617]: WiFi radio radio1 is set to UP | 2026/6/19 11:38:51 | Notice |
| [OneWifi][8736]: Wifi VAP is set to down | 2026/6/19 05:16:52 | Notice |
| [OneWifi][8736]: WiFi radio radio2 is set to UP | 2026/6/19 05:16:52 | Notice |
| [OneWifi][8736]: Wifi VAP is set to down | 2026/6/19 05:16:51 | Notice |
This is just one of the days, the issue seems to be the exact same or nearly so as this post; https://forums.xfinity.com/conversations/your-home-network/internet-and-network-keeps-dropping-cant-work-from-home/67e1854d0e945021f73ad32b
Calling employees and having technicians visit has done nothing for me and wasted their time as well, I just want to use my internet reliably for work and for fun.
Calling employees and having technicians visit has done nothing for me and wasted their time as well, I just want to use my internet reliably for work and for fun.



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