Internet issue for nearly 2 months, 3 technicians visited, NOT RESOLVE!
I'm having internet issue since the end of September. My internet randomly kicks me offline every couple of days. There were 3 technicians visiting already but NONE of them resolves that for me. The unusual thing is, technicians only do cable work inside my apartment. Every time they said they're done, the internet is good for only a few days. Then it happens again and again. I'm pretty sure it is because the aging of the internet cable inside the apartment building. I sometimes have really abnormal signal levels from my modem.
I kept all those recent event logs from my modem. (the second technician asked me to do that, but the third guy didn't even want to look at them).
I really need your help from Xfinity.