Visitor

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1 Message

Thursday, January 1st, 2026 8:03 PM

Internet is so so slow!

I live in San Jose, CA. Internet has been super slow for a couple of days, cannot even load a youtube video. Anyone know what’s wrong? Or I my speed got ripped off and Xfinity still taking money? Hope it’s not a fraud!

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Official Employee

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514 Messages

2 days ago

Greetings, 13yrsVeteran! Thanks for sliding by on our XFINITY Community forum. We always strive for our valued members to enjoy nothing less than superior Internet speeds.⚡I am sorry to hear that this has not been the case for you recently. We will do everything within our power to get you back on track! Are you currently connected hardwired or wirelessly from the modem to your device when you encounter this slow speed issue?

 

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