cplank00's profile

Regular Visitor

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10 Messages

Saturday, June 10th, 2023 5:47 PM

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Internet is SLOW

I have been having slower speeds for a while now. I installed a full ubiquiti home network in my home and I will say that sped things up a lot back in spring of 2022. I was getting around 300mb a sec wireless and 6-700 mb a sec wired. Over the past 6 month or so, the highest wired test with maybe a cell phone connected wirelessly, it tested around 400-500mb.  Wirelessly it is around 120-200 now.  

I have a Netgear Nighthawk cable modem, Ubiquiti security gateway, two 8 port routers poe, 3 cameras, and 4 Access points. All up to date and I even had the settings checked on the ubiquiti stuff.

My issue is I am paying for up to 1200mb and only getting that? Its not right. It's like me detailing a car for money and only doing half due to it being to hot to finish, but charging full price. I live at the end of the street but who cares what my neighbors use. I want at least 80% of the signal....not 25% The router was an issue 4 yrs ago or so. The modem is on the list of up to date DOCSIS approved modems for use with xfinity. 

Official Employee

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842 Messages

2 years ago

Thank you so much for providing all these details for me, @cplank00. Will you please send our team a direct message with your full name and full address?
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