Hello, @user_hma1qe! So sorry to hear about your service concern. Thanks for letting us know! Our team is here to help however we can, I assure you. If there is a known issue or interruption, we provide some ways for you to keep track of updates as they become available - you may use the Xfinity App and/or visit our Support Center for further details. To clarify, have you checked any of those or other resources yet to see if we're showing an official interruption affecting your location?
XfinitySara
Official Employee
•
2.5K Messages
4 hours ago
Hello, @user_hma1qe! So sorry to hear about your service concern. Thanks for letting us know! Our team is here to help however we can, I assure you. If there is a known issue or interruption, we provide some ways for you to keep track of updates as they become available - you may use the Xfinity App and/or visit our Support Center for further details. To clarify, have you checked any of those or other resources yet to see if we're showing an official interruption affecting your location?
0
0