1 Message
Internet is offline and not working!
I wake up to my internet completely offline. I’ve troubleshooted and contacted customer support and nothing has worked. I’m unable to work from home. What needs to be done so this can be fixed???
1 Message
I wake up to my internet completely offline. I’ve troubleshooted and contacted customer support and nothing has worked. I’m unable to work from home. What needs to be done so this can be fixed???
XfinityJamesC
Official Employee
•
1.5K Messages
3 months ago
Greetings, @user_6u7kt5! Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your service, but you have definitely come to the right place for assistance.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
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