Brando3838's profile

New Poster

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2 Messages

Mon, Nov 30, 2020 10:00 AM

Internet Intermittent Problems

My Modem Keeps reading errors and my internet keep going out randomly. My wifi signal is perfect. Posted my modem info below. Not sure what to do.

 

Time Not EstablishedCritical (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;
Time Not EstablishedCritical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;
Time Not EstablishedCritical (3)SYNC Timing Synchronization failure - Failed to acquire FEC framing;

 

1LockedQAM25613471000000 Hz12.1 dBmV40.2 dB52529
2LockedQAM2561399000000 Hz10.1 dBmV40.3 dB28677
3LockedQAM2562405000000 Hz10.8 dBmV40.5 dB22046
4LockedQAM2563411000000 Hz11.0 dBmV40.6 dB17840
5LockedQAM2564417000000 Hz11.0 dBmV40.5 dB22754
6LockedQAM2565423000000 Hz11.4 dBmV40.6 dB21939
7LockedQAM2566429000000 Hz11.0 dBmV40.4 dB34652
8LockedQAM2567435000000 Hz10.6 dBmV40.2 dB65762
9LockedQAM2568441000000 Hz10.8 dBmV40.2 dB73642
10LockedQAM2569447000000 Hz10.6 dBmV40.2 dB123645
11LockedQAM25610453000000 Hz11.1 dBmV40.2 dB102840
12LockedQAM25611459000000 Hz11.7 dBmV40.2 dB54143
13LockedQAM25612465000000 Hz11.8 dBmV40.2 dB59632
14LockedQAM25614477000000 Hz12.3 dBmV40.2 dB64917
15LockedQAM25615483000000 Hz12.1 dBmV40.2 dB131527
16LockedQAM25616489000000 Hz12.0 dBmV40.2 dB152038

 

Upstream Bonded Channels

ChannelLock StatusUS Channel TypeChannel IDSymbol RateFrequencyPower
1LockedATDMA25120 Ksym/sec31400000 Hz44.5 dBmV
2LockedATDMA15120 Ksym/sec37800000 Hz44.5 dBmV
3LockedATDMA35120 Ksym/sec25000000 Hz44.4 dBmV
4LockedATDMA45120 Ksym/sec18600000 Hz44.4 dBmV

Responses

Tymtaker

Frequent Visitor

 • 

16 Messages

6 m ago

Have you gotten any progress on your problems? Im having the same thing happening with a CM1200 modem. T3, T4 errors, SYNC failure, Dynamic range etc etc. 2 Different techs said it was my modem and everything else looks great on their end. 

New Poster

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2 Messages

6 m ago

No I haven't unfortunately. I have a SB6183 modem. Did they basically tell you to get a new modem? I am hestiant to go down that path without more information.

Tymtaker

Frequent Visitor

 • 

16 Messages

6 m ago

I am trying one of xfinitys X7 modems in bridge mode free of charge for a month. So far its been better with only minimal signal loss and packet loss. They were saying it was my router first, then my modem.

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