Internet instability during video calls when working from home

@user_j9pn49  Hello and good afternoon. Thanks for posting to the community. We appreciate it, and are happy you thought of us to assist. We have the best tools, just like the Xfinity Assistant. It is the best resource to manage the account and service online when we are not available. It is my favorite as I can check the service health, and also reboot the wifi for dinner time. That ensures the kids come to eat, and that makes me very happy. Here is a link that I found for you to make it easy to use https://www.xfinity.com/xfinityassistant/. It also helps troubleshot the internet. What happens with the internet, is it losing speed or the connection? Describe as much as the experience you can in detail, and we'll get you the correct resolution.