user_bg1221's profile

Regular Visitor

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15 Messages

Tuesday, June 23rd, 2020 12:00 PM

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Internet going out multiple times at or around the same time each day

Hi all,

I've noticed over the last few weeks our internet goes out (usually ony for a few minutes) around the same time each day. More recenlty, is seems to be a happening a bit more frequently.

I looked at the event logs in the modem (xfinity rented - in bridge mode) and it seems strange that i am getting multiple entries that say in the same day.

[Dhcpc][15563]: erouter0 got new IP xxxxxxxxxx

and everytime, the ip address stays the same....

any ideas?

 

thanks

 

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Regular Visitor

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15 Messages

5 years ago

Current readings.Current readings.

 

its in bridge mode and its an Arris TG1682G

Expert

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111.6K Messages

5 years ago

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?

Is this a WiFi connection ?

Regular Visitor

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15 Messages

5 years ago

Expert

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111.6K Messages

5 years ago

Can't see your pic. Since you are a new poster, it needs to be approved by a Forum Admin. That could take some time. In the interim, you could try hosting it at one of those free third-party pic hosting sites like Imgur or Photobucket and post the link to it here.

Or copy all of the text of the status page and paste it into the body of your next post here.

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