Internet going out constantly

My Internet has been fine for over a year but the past 2 weeks I have to reset it multiple times throughout the day when I get home from work trying to relax. I go to test it and the app says I get 0.30mbps, so it makes me reset it, then it reads 597mbps. Not even 10 minutes later it goes back down to 1mbps.

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XfinityRichard

Official Employee

•

1.4K Messages

11 days ago

Hi there, @RandoKindingo ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. Oh no, I'm sorry to hear about your slow internet speeds. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

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RandoKindingo

Internet going out constantly

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