Smallmind13's profile

New Poster

 • 

1 Message

Saturday, February 20th, 2021 9:00 PM

Closed

Internet goes down same time every night

My internet goes down almost every night for 20 to 30min around 9pm! It still takes long time to comeback on line even after the troubleshoot.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Visitor

 • 

1 Message

4 years ago

This happens to me every night at 3:40AM and I can’t find a fix anywhere!

Problem Solver

 • 

1.4K Messages

@user_e0618c Having your internet go down every night would be frustrating and I would like to look further into this for you to see what could be causing the issue.

 

Please send a private message by clicking the Peer to Peer chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help. 

I no longer work for Comcast.

Expert

 • 

111.6K Messages

What about the original poster ? Wonder how they are making out ???

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
forum icon

New to the Community?

Start Here