Internet Frequently Drops & Comcast Techs always just replace cable to house

For 8 years my Internet has gone through periods lasting weeks where the internet drops frequently. Sometimes 3 or 4 times a day and sometimes multiple times per hour. Comcast Service always tells me to check all connections, turn off modem/gateway/router for 30 seconds and reposed. I typically have done this 3 to 4 times before I even call so I spend an hour just trying to get to where I can convince them there is a physical problem.

Comcast can never connect to my modem/gateway which has been replaced and still no change. 3 service techs have put in service tickets for a new tap from the main underground feed line. The tap is in my backyard. They have blanked off all the ports on the terminal block except the one they finally left me with stating the others are bad. Once the tech leaves Comcast never sends a bucket truck to install a new tap. I told the service tech that yesterday and he assured me I would be contacted within 2 hours for the installation of a new tap. I told him it would not happen because it never does. He gave me both his and his supervisor’s personal cell phone numbers so I know he was sincere. He just didn’t realize the lack of care from the people he was turning in service tickets to. I will see if the problem remedies itself as it has done in the past but since I work from home and need internet for TEAMS meetings with many major customers I can’t keep having to use my iPhone as a Hot Spot for my computer and came to the realization Comcast will never fix this problem. I am trying to determine the best option as an alternative broad band solution. Anyone have AT&T fiber as a backup and do you have the same types of problems? Does anyone have Starlink and is that system reliable as I assume atmospheric interference would be a problem. Any advice would be appreciated.