Mikelisa0212's profile

New Poster

 • 

2 Messages

Tuesday, December 15th, 2020 9:00 AM

Closed

Internet fails between 11:30 and noon

For the last 3 out of 4 days, my internet has failed starting between 11;30 am and noon and stays down for a good 4 to 5 hours. Xfinity says it is my modem because they see no outages. Everything lights up on modem except the internet icon. About had it. They want to send someone out and charge me if they have to come in house.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

111.4K Messages

5 years ago

New Poster

 • 

2 Messages

5 years ago

Ty. I have done ones that I could. Everything is blinking or on on my cable modem/router except the internet light . Modem/router is 3 months old. Tried tracing and pinging www.comcast.net. trace said unable to resolve and ping says Comcast host could not be found. Xfinity is not showing any outages.
forum icon

New to the Community?

Start Here