Visitor

 • 

1 Message

Tuesday, September 3rd, 2024 3:26 PM

Closed

Internet drops periodically

Internet connection is choppy and cuts out

Official Employee

 • 

915 Messages

8 months ago

Hey there, @Wdarron30. Our team can definitely understand how stressful and irritating it is to have issues with your internet connection. We all work from home on this end of the screen so we can completely relate to how it causes you to make arrangements that you didn't expect. What troubleshooting steps have you taken? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here