Internet drops nightly

This is getting really old really fast.  I've had technicians come out and change the modem and the line, every night they keep saying they are doing "maintenance"

Since I put in a uptime monitor to keep track...

3/17 6:21 pm off for 5:01 minutes

3/17 6:26 pm off for 17 seconds

3/18/ 5:49 p.m off for 5:14

3/18 5:52 off for 15 seconds

3/18  6:24 off for 5:17

3/18 6:29 off for 12 seconds

3/18 6:45  off for 5:13

3/18 6:50 off for 11 seconds

When I log into the app it cannot reach the router and tells me I have to manually unplug it.

I have storm ready wifi - that doesn't kick in.

FIX THIS PEOPLE I WORK FROM HOME -- ITS TAX SEASON AND I CAN'T GET MY WORK DONE

What is going on with your service?

I have a order in for ATT fiber because your service is getting to be totally unreliable.