Internet Drops Daily at Same Time
My neighbors and I are having issues with service outages. Doesn't matter if it's a hardwired or wireless connection, the service just drops around 1140am PDT almost every day. No internet service for several minutes to possibly longer. Techs have been out and eventually after three visits replaced cables from house to hub (finally), but the problem persists. I think there are issues with cables downstream from my house that are rippling back to me. Or it could be hardware. I'm using an Arris SB6190 modem. Somebody please help. How do I escalate this to get this resolved. I'm seriously looking into other services after giving my business to Xfinitiy/Comcast for 20+ years.