Internet dropping

The concern is not "Community Center" help related............ Topic moved here to the proper help section for assistance. 

Hello Kgd1959. Thank you for sharing the trouble you have been having with the internet connection and the daily drops around noon. I'm sorry that you have been dealing with this ongoing issues and that our attempts to correct the trouble have failed so far. Even brief interruptions can cause a big delay in my day, so I'm sure this has been a struggle to deal with daily. I would love to help out and make sure that we have this resolved for us finally. 

Can you please send us a direct message with your name and service address? We will dig into the ongoing trouble from there and help find a solution to keep you connected. 

@EG Thank you for moving the post over so we can help out! 

Here are the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Press Enter to send your message

@Kgd1959 @XfinityPaula 

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.