2 Messages
Internet dropping multiple times a day
My internet has been dropping multiple times a day for the past 2 months. Xfinity won't let me talk to a live person any time I call about this, I have restarted the router multiples times and it continues to happen. Has anyone found success in solving this issue? I'm debating switching to USI, I work from home and cannot have this keep happening.
user_baap7r
Contributor
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23 Messages
29 days ago
If you browse these forums, you'll see dozens upon dozens of these posts from just the past few weeks. None of them have an answer. A tech might come and replace your modem, and that won't do anything. Xfinity clearly has a nationwide network problem but they refuse to admit it.
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user_7llkdz
1 Message
28 days ago
Same issue for me in East Tennessee, and one of my coworkers in Michigan. It happens every 2-3 minutes when we are on Teams calls. Sometimes we drop at exactly the same time, but usually it’s random. I’ve had multiple techs come out and restarted the modem dozens of times. Agreed, something is up with Xfinity wifi nationwide, and they aren’t talking about it.
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