angus1357's profile

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Wednesday, June 1st, 2022 10:37 PM

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Internet dropping every few hours

It's almost like clockwork.  I have NOTHING on the line other than a single splitter to separate the business from the main internet (they come into the house as a single line), and the two modems located 5" apart.  It goes from outside connection directly to the outlet my modem is on.  Just started this weekend.  It goes down for about 60 seconds.  Capture from the modem below.  From all the complaints in a similar fashion I think there is a network problem.  Its worth noting that the business line has had ZERO issues.

Again an hour later, error log shows this: "DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=[Edited: "Personal Information"];CMTS-MAC=[Edited: "Personal Information"];CM-QOS=1.1;CM-VER=3.1;"
Again at 8:40.  Ive included the full error log.
[Image Removed: "Personal Information"]
And again at 9:53...I can almost set my watch to it!  This will be the last until someone responds, don't want to flood the post!
[Image Removed: "Personal Information"]

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