Internet dropping every 30-90 minutes
I am having an issue where my internet will drop connectivity every 30-90 minutes. In some cases the internet seems to drop out of service quick enough for some programs to not notice the loss of connectivity but for others such as my remote desktop for work, or when gaming will cause disconnects. Other times I will lose interenet connectivity for minutes at a time. This has been occuring since I moved into my new house.
This is with an xfinity provided router, and yes I have tried resetting it. I have traced the wire everywhere besides within the walls and the only splitters are properly rated and are installed in the cable box outside. I removed all the connections and cleaned them and reinstalled with no change.
The Event logs are filled with the same critical events repeated everytime I lose connection, in this order within a span of 2-4 seconds:
ti_dhcp6c: 72001015-DHCPv6 Failed - No Prefix Available
ti_dhcp6c: 72001014-DHCPv6 Failed - No Address Available
ti_dhcp6c: 72001011-DHCPv6 - Missing Required Option 24
ti_dhcp6c: 72001011-DHCPv6 - Missing Required Option 82
I have tried calling, but since the loss of service resolves itself, the phone customer support is unable to see the problem. I appreciate any assistance, thank you!
EDIT: should note this disconnection happens on WIFI, as well as on my PC with a direct wired connection.