Visitor

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1 Message

Thursday, July 24th, 2025

Internet dropping every 15 minutes

I am experiencing issues with my internet connection. it drops every 10 to 15 minutes for a few seconds and comes back but the VPN stops and ends the meeting! The same problem reported by hundreds of people on this forum, yet no one want to post a solution to avoid additional burden! great customer service. 

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Official Employee

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2K Messages

3 months ago

 

user_m9uj24 Are you seeing any service interruptions online or from our Xfinity app? Have you done any troubleshooting from the app also? 

 

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