Frequent Visitor
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16 Messages
internet dropping every 10 minutes
Internet past year has been dropping multiple times a day, now its dropping every 10 minutes. I can't play any online video games, which is honestly a deal breaker for this home. It's new coax run from the pole to my modem, 3 modems , same problem. Had a tech come out multiple times. Main boss from chicago said there is a problem in my sector or something like that, and that it was gonna be fixed. Here I am a year later, and I'm literally about to sell my house because I can't stand living with this god forsaken internet service.
EG
Expert
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111.4K Messages
5 years ago
Start here;
https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652
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ooshawn
Frequent Visitor
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16 Messages
5 years ago
i appreciate you're effort, but that was like day one stuff almost a year ago. this problem is way past all that
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EG
Expert
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111.4K Messages
5 years ago
Call 1800comcast. Insist on a tech visit. Good luck !
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