Mallred71's profile

Regular Visitor

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2 Messages

Mon, May 25, 2020 11:00 AM

Internet dropped

Internet keeps going in and out all morning yet no outages reported. How do I report an outage? What's going on?

Responses

EG

Expert

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86.5K Messages

1 y ago

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Regular Visitor

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2 Messages

1 y ago

It's still happening. My connection drops between noon and 5 pm every day. It will go in and out several times, mostly out, during this time period. Had a tech come and he changed some stuff out and it didn't help. I have a repair tech coming Friday. I don't get how it could be bad wiring or whatever when it happens at the same time every single day since may 25. The two days prior there were Xfinity outages.

New Poster

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5 Messages

1 y ago

What state are you in this is the same problem I am having (Maryland). I is driving me crazy and I cant even seem to get through this stupid automated machine to speak with anyone. All day long the internet drops randomly but when night comes around it works perfectly fine.

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