Visitor

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1 Message

Friday, April 17th, 2026 12:48 PM

Internet dropped 3 times in the past 24 hours

All drops required router reboot. Workflow and meetings disturbed. 

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Expert

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117.4K Messages

4 hours ago

First. Check here for info about any possible local area outages;


https://www.xfinity.com/support/status  


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps  

(edited)

Problem Solver

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709 Messages

4 hours ago

Ensure the router is in a well-ventilated, central location away from

microwaves or other electronics.

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