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1 Message
Friday, April 17th, 2026 12:48 PM
All drops required router reboot. Workflow and meetings disturbed.
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Expert
117.9K Messages
25 days ago
First. Check here for info about any possible local area outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
(edited)
Problem Solver
711 Messages
Ensure the router is in a well-ventilated, central location away from
microwaves or other electronics.
Official Employee
2.9K Messages
23 days ago
@user_ls2gyq
Were you able to find any outage info on that site or in the app ?
EG
Expert
•
117.9K Messages
25 days ago
First. Check here for info about any possible local area outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
(edited)
0
0
MikeB39A
Problem Solver
•
711 Messages
25 days ago
Ensure the router is in a well-ventilated, central location away from
microwaves or other electronics.
0
0
XfinityBenjaminM
Official Employee
•
2.9K Messages
23 days ago
0
0
EG
Expert
•
117.9K Messages
23 days ago
@user_ls2gyq
Were you able to find any outage info on that site or in the app ?
0
0