Visitor
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1 Message
Internet down
No service at my home for TV or my internet....been a couple of hours and I need someone to tell me what's going on
Visitor
•
1 Message
No service at my home for TV or my internet....been a couple of hours and I need someone to tell me what's going on
EG
Expert
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122.4K Messages
4 hours ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Is/are the indicator light/lights on the modem lit steadily, or are they blinking ?
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