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2 Messages
Wednesday, July 1st, 2026 3:57 PM
Internet down at home [Edited: "Personal Information"]
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Expert
118.9K Messages
2 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Official Employee
2.9K Messages
15 hours ago
Thank you for reaching out to our team. If you are still experiencing that service issue I will be happy to look further into that from here. Have you checked the Xfinity app or website to see if there was a known issue?
EG
Expert
•
118.9K Messages
2 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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0
XfinityJohnG
Official Employee
•
2.9K Messages
15 hours ago
Thank you for reaching out to our team. If you are still experiencing that service issue I will be happy to look further into that from here. Have you checked the Xfinity app or website to see if there was a known issue?
1
0