Internet down every evening...disruption of our evening shows

First. Check their site here for official info on any possible local outages;

https://www.xfinity.com/support/status 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.

Or you can use their Xfinity App: https://www.xfinity.com/apps 

Hello user_smpja1 , Thanks for reaching out to us here on Xfinity Forums. We can certainly take a look into the account for anything going on and troubleshoot. You can also request credits for any service interruptions through the steps listed in this link. Please send us a direct message with your full name and the service address, and we can check out what's happening in the area.

To send a "Direct Message" to Xfinity Support: 
Click "Sign In" if necessary 
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging 
Click the "New message" (pencil and paper) icon 
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there 
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list 
- An "Xfinity Support" graphic replaces the "To:" line 
Type your message in the text area near the bottom of the window 
Press Enter to send it. 

@user_smpja1 

Were you able to find any outage info on that site or in the app ?