Hello, @user_c4c7f4! I'm sorry to hear about the connectivity issues being experienced; those issues can cause a lot of frustration. Let's work to get things back on track! I appreciate you already taking some troubleshooting steps on your own, have you also reset the modem through the My Account app?
user_Kaitlan
Contributor
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317 Messages
4 years ago
Hello, @user_c4c7f4! I'm sorry to hear about the connectivity issues being experienced; those issues can cause a lot of frustration. Let's work to get things back on track! I appreciate you already taking some troubleshooting steps on your own, have you also reset the modem through the My Account app?
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EG
Expert
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111.5K Messages
4 years ago
@ComcastKaitlan Once again. That is a link to the Reddit platform, not to a private message on this help platform......
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