U

Visitor

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3 Messages

Monday, May 17th, 2021 12:41 AM

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Internet down and have tried everything

I have restarted internet modem and even the tv and nothing is working. 

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Contributor

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317 Messages

4 years ago

Hello, @user_c4c7f4! I'm sorry to hear about the connectivity issues being experienced; those issues can cause a lot of frustration. Let's work to get things back on track! I appreciate you already taking some troubleshooting steps on your own, have you also reset the modem through the My Account app? 

Expert

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111.5K Messages

4 years ago

@ComcastKaitlan Once again. That is a link to the Reddit platform, not to a private message on this help platform......

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