Internet down after "network enhancement"

Located in Fort Myers, FL       

I’m in Cape Coral and have been experiencing the same issues. Mastec trucks parked in the neighborhood. I’m not home between 7am-6pm to see what work is being done. Must be the enhancement work as well? 

They're definitely doing line management, just not sure what. I'm usually home during the day when it happens but today was xfinity doing the work instead of mastec. Now internet doesn't work at all. 

@user_289dbl​ the technician working in my backyard had cut my cable line and decided not to reinstall one before he left. So that's why I had no internet. Make sure they hook you back in before they leave! 

@user_7lxmlh Thanks for posting on the forums and sharing your experience. Also the solution to the concern. Delays are never any fun, especially when it's something simple like a forgotten step or connection mistake. We appreciate your patience and thank you a ton for being so calm about what happened. I am glad to see it is all connected again, and hope all is well in FL this afternoon with the humidity. It has been raining a lot here lately, so I know it's gonna get heavy later. Is everything working well, or better now with the recent upgrades? I know everyone in the area is going to be happy with the increased performance.