Visitor
•
3 Messages
Internet disconnecting while on Roku
I do not have cable but I do have internet and a Roku. Now I'm not sure if it's the Roku causing my internet to disconnect or if Xfinity/Comcast is having problems and it keeps disconnecting! I also believe there may be a problem with the line outside from when we had a very bad storm a few months ago.
Can anyone help me please?
EG
Expert
•
111.6K Messages
4 years ago
Is this Roku Connected via a WiFi or a hardwired ethernet connection ?
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XfinityVianney
Official Employee
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2.3K Messages
4 years ago
Hi, @user_24c6c3. I see @EG asked a great question, and I wanted to follow up since we haven't heard back. How is everything going so far? Is this only occurring with the Roku, or do you have other devices that disconnect randomly as well?
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