Internet Disconnecting Daily

My internet is disconnecting daily. Please assist on what's the problem is.

Here's my info:

[Edited: "Personal Information"]

[Edited: "Personal Information"]

Responses

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user_f2n7bg

Visitor

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2 Messages

2 days ago

Having a similar issue except that my internet is disconnecting after only a few minutes of inactivity.

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EG

Expert

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123K Messages

2 days ago

First. When these outages occur, are they being officially indicated with any info about them here ?;

https://www.xfinity.com/support/status

https://www.xfinity.com/support/articles/check-service-outage

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.

Or you can use their Xfinity App: https://www.xfinity.com/apps

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XfinityDilary

Official Employee

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4K Messages

7 hours ago

user_1onl9r I'm sorry to hear about the daily disconnections. I see EG offered our status center page to check if the area is being affected by an interruption. Did that help? Are you still experiencing issues?

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