Visitor

 • 

1 Message

11/10/2026 2:23 AM

Internet Disconnecting Daily

My internet is disconnecting daily.  Please assist on what's the problem is.  

Here's my info:

[Edited: "Personal Information"]

[Edited: "Personal Information"]

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Visitor

 • 

1 Message

3 hours ago

Having a similar issue except that my internet is disconnecting after only a few minutes of inactivity.

Expert

 • 

123K Messages

2 hours ago

@user_1onl9r 

First. When these outages occur, are they being officially indicated with any info about them here ?;


https://www.xfinity.com/support/status 


https://www.xfinity.com/support/articles/check-service-outage 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

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