U

Visitor

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1 Message

Thursday, December 29th, 2022 5:40 PM

Closed

Internet Data Usage by day

Is it possible to get internet data usage metrics broken down daily? I can see the monthly view, but this is not helpful to me.

Accepted Solution

Gold Problem Solver

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26.3K Messages

2 years ago

Is it possible to get internet data usage metrics broken down daily? ...

There is, but few Comcast reps have access, or perhaps they just don't know where to find it. For all practical purposes, the only way to track daily usage is by checking the Usage Meter reading every day.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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2K Messages

2 years ago

@user_4c6a97  you should be able to monthly view an daily view as far a detail breakdown we do not have that option. I  would suggest is to use our awesome xfinity app, you can link a device with a name and that way you can get details of how much time that device is online, that’s how I was able to figure out why my data increased during covid as my sons Xbox was on line almost for 20 hours a day

 

Visitor

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1 Message

2 years ago

I too would like to access our daily internet usage. I'm getting warnings about reaching my monthly limit and need to determine what is causing the jump in usage.

Thank you

Expert

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110K Messages

2 years ago

@user_db94ef 

Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 4-month-old marked "Solved" dead thread is now being closed.


For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on an old thread can delay getting help.

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