U

Visitor

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1 Message

Thu, Oct 14, 2021 9:04 AM

Internet cuts out several times every night.

I am having the exact same problem identified in this closed thread. The outages occur between 330 and 5 am and seem to have been increasing in frequency over the last few days

https://forums.xfinity.com/conversations/your-home-network/internet-cuts-out-every-night-morning-multiple-times-between-35-am-like-clockwork-and-its-getting-worse/60f29a5c88715379966f6119

Official Employee

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247 Messages

11 d ago

Welcome to our community forum, @user_9b04e4! I rely on my service for work so I'd be upset if I was experiencing ongoing issues. You've reached the perfect place to get help and we'll make sure to get to the bottom of the recurring issues.

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help :). 

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